Accessibility Statement

Our commitment

We are committed to improving access to website content and core tasks for people with visual, auditory, motor, cognitive, speech, and other disabilities. We also recognize that no single website experience works equally well for every person or every assistive technology.

If the website creates a barrier, you do not have to rely on it. Call New Beginnings at 412-628-0403 and ask for the information or assistance you need.

Our accessibility approach

The Web Content Accessibility Guidelines published by the World Wide Web Consortium are used as a practical reference when designing and reviewing the site. They address common needs such as perceivable content, keyboard operation, understandable interactions, and compatibility with assistive technology.

This statement describes an ongoing effort, not a certification that every page, device, browser, document, or third-party resource meets a particular conformance level at all times.

Features included on the site

The website is designed to support accessibility through features that include:

• Semantic page landmarks, headings, lists, links, labels, and buttons
• A skip link that allows keyboard users to move directly to the main content
• Visible keyboard focus indicators and keyboard-operable navigation
• Readable type, responsive layouts, and color contrast intended to support legibility
• Text alternatives for meaningful images and empty alternatives for decorative images
• Form labels, instructions, and status messages that do not rely on color alone
• Support for a visitor's reduced-motion preference
• Page titles, descriptive links, and a consistent navigation structure

Residence addresses are intentionally not published for resident privacy. This is a content-safety decision, not an accessibility restriction. Call us for appropriate location information during the intake or referral process.

Browsers and assistive technology

The site is intended to work with current versions of widely used browsers and common assistive technologies. Results can vary based on browser version, operating system, screen size, personal settings, extensions, and the assistive technology being used.

Keeping a browser and assistive technology current can improve compatibility. Increasing browser zoom, using built-in text-size controls, enabling high-contrast settings, or reducing motion may also make the site easier to use.

Limitations and third-party content

Some links may lead to government agencies, nonprofit records, licensing resources, crisis services, or other websites that New Beginnings does not control. Accessibility on those sites is the responsibility of their respective operators.

Older documents, files supplied by another organization, or newly added content may need additional remediation. If you encounter content that is difficult to read, navigate, or understand, please tell us rather than assuming the information is unavailable.

Information in another format

If you cannot access website information, call 412-628-0403. Tell us which page, document, or subject you need and what format or communication method would be helpful. We will work with you to provide the same core information through a reasonable alternative when possible.

Report an accessibility barrier

When reporting a problem, it is helpful to tell us:

• The page address or name of the page where the problem occurred
• The task you were trying to complete
• The browser, device, or assistive technology you were using, if known
• The best way to contact you about the issue

Do not include medical, treatment, criminal-history, Social Security, financial, or other sensitive details in an accessibility report. Call 412-628-0403 to report the barrier or request assistance.

Ongoing improvement

Accessibility requires continued attention as content and technology change. New Beginnings intends to review core navigation, forms, contrast, keyboard access, responsive behavior, image descriptions, and new documents as the site evolves. Specific feedback helps us identify practical improvements and prioritize barriers that affect real visitors.